FREQUENTLY ASKED QUESTIONS

We have selected the most common questions asked by our customers. To find out more about our air conditioning and electrical services please contact our team.

Contact Info

Our Office

Eatons Hill, Brisbane Qld 4037
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Office Hours

Monday to Friday 7am – 5pm

Call: (07) 3325 0784

Award-winning electricians servicing South East Queensland.

FAQs

We have selected the most common questions asked by our customers. To find out more about our air conditioning and electrical services please contact our team.
Do I need a qualified electrician?

A person who performs electrical work in Queensland must have an electrical work licence authorising the work. Licensed electrical workers are required by law to ensure electrical work is performed in accordance with legislative requirements and any applicable codes of practice and technical standards.

Businesses which provide electrical work services for others in Queensland must have an electrical contractor licence (the actual electrical work may be done by one of the contractor’s licensed electrical workers).

Are you qualified?

Yes, all our electricians are qualified and licensed. You can visit our About Us page to know more about Chris Gleeson and our team at Excite Electrical & Air.

Can I do electrical work in my house by myself?

No. Even when you think you know what you are doing, never attempt to do your own electrical work – it is dangerous, illegal and can be fatal. Always get a licensed electrician to do any electrical work.

When choosing one, always look for their electrical contractor licence number and confirm that it is current before agreeing to any work. You can check the status of electrical contractor licence numbers through the Electrical Safety Office licence search. Click here for more information.

How do I choose a good electrician?

There are many things you must consider when choosing an electrician. One of the most important factors is whether the electrician is licensed to handle the product that you need repairing or not. A good electrician should also have great communication skills, be able to understand your project and requirements and be able to complete your job, on time and on budget.

I need a new air conditioning system, can you install that?

Yes, we install, service and maintain all major brands of air conditioning units. We have over 20 years of experience across all areas of Brisbane.

What kind of air conditioning systems do you install?

We install both split system and ducted air conditioning systems to keep your house cool during the scorching summers. We work with all major air conditioning brands and can guide you on the best solution for your home or office.

How much does it cost to install an air conditioning system?

Every home will require a different plan to efficiently cool the area. We will discuss your needs and provide you will the best solution for your home and your budget. The price varies depending on the solution you choose. You can get a quote by submitting a form on our website or calling us on (07) 3325 0784.

My air conditioning system isn’t working, can you fix it?

Yes. We can inspect your air conditioning unit and assist in providing an economical solution. We provide reliable work at a swift pace without burning a hole in your pocket. Our friendly and honest team will take the utmost care of your air conditioning system and get it working like new again.

My smoke alarm isn’t working, can you fix that?

Yes. We can fix your smoke alarms. We can upgrade your smoke alarms to meet the current Qld legislation.

How do I know if my electrical device is damaged?

There are many ways to know if your electrical device is damaged without putting yourself in harm’s way. First, check whether the device is emitting any noise. Some devices like air conditioning systems may emit low noise. A bad electrical device may also emit smoke. If you feel like the device is not working at its full potential (for example air conditioning system is not as effective as before), contact us to see if we can fix the issue for you.

Do you do electrical work for architectural homes?

Architectural homes are tricky to work on since everything must be thoroughly and thoughtfully considered. We can deliver the work that every architectural home deserves. Our multi-talented electricians will work closely with you and your builder to ensure everything is perfectly lit and sophisticated just as you want it to be. Click here to see our work and for further information.

Do you do commercial projects?

Commercial projects are one of our specialties. Our highly skilled electricians can deliver high-end finishes to any project. We work with builders and engineers to develop a comprehensive electrical and lighting plan and deliver exceptional workmanship. Click here to see our work and for further information.

How can we contact you?

You can contact us by visiting our website and filling in the contact form. We will respond to your enquiry within 24 hours. Alternatively, you can also call us on (07) 3325 0784 to discuss your project with an expert.

What areas do you service?

We provide air conditioning and electrical services across South-East Queensland including Redlands, Brisbane, Logan City, Moreton Bay, and Sunshine Coast.

How quickly can you arrive?

We always respond to a customer’s request as soon as possible. We will get back to you within 24 hours of your enquiry and give you an accurate timeframe for your job.

How much does it cost?

The price of work depends on the type of work and the effort needed. However, we pride ourselves on offering an affordable solution and our many client testimonials are proof of that.

What are your open hours?

We are open from Monday to Friday from 7 AM to 5 PM.

Can I book via email?

Yes. You can either fill out the contact form available on our website or contact us at info@exciteelectrical.com.au. We respond to any request within 24 hours.